Thursday, 08 October 2015 11:48

Tempted By A Gran Canaria Timeshare? Here's What You Need To Know

Lots of people own a Gran Canaria timeshare and are quite happy with it. However, there are plenty of people who wish they'd never got in the taxi and gone to pick up their free video camera.

Timeshare has moved on and even changed its name a couple of times. If you are approached about a holiday club, points club, long term holiday scheme or discount holiday club in Gran Canaria, it's timeshare or equivalent, or a new product created by timeshare sales companies. 

Timeshare and the law

EU laws about timeshare were updated in 2011 and affect all timeshare contracts signed after 23 February 2011. 

Your rights include the following

  • You must receive full information about your contract before signing. You can request it in any of the 14 official EU languages no matter where in the EU the property is located.
  • You always have the right to a 14-day cooling off period after signing a timeshare contract, during which time you cannot be asked to make a deposit. This cooling off period is automatically extended to three months and 14 days if you don't receive full information about your contract with the 14 days. 
  • When buying holiday club membership, payment must be made in equal instalments at yearly intervals.
  • You can terminate a holiday club contract after the second installment without incurring any financial penalty. 
  • If you sign a resale contract, you cannot be asked for any fees in advance of a sale.

The EU also warns people to watch out for 'misleading sales techniques' such as scratchcards that give you a prize only after you attend sales meetings, resale offers that involve buying a second timeshare before selling the first one, and any unsolicited offers from companies offering to resell your timeshare, reclaim fees or represent you legally.

It is illegal in the EU to sell any timeshare or equivalent product as an investment. 

Alex says: We'd also caution against paying for any deeply-discounted holidays that include any form of sales meeting. You are probably paying for a week during which you'll have to attend a high-pressure selling meeting. 

Lex says: If you do buy a timeshare, check the annual fees carefully as many contracts don't cap them and the company can force you to pay more and more each year.

Spanish law

Spanish law 42/1998, which always applies in Gran Canaria and the Canary Islands, states that timeshare contracts signed after 1999 cannot stand for more than 50 years. There is no such thing as a legal in perpetuity timeshare contract in Spain, even if what you buy is a resale of a contract signed before 1998. 

This law was reinforced recently by a Spanish Supreme Court ruling in favour of a Norwegian client in 2015.

Thinking of buying a timeshare

We're not saying that timeshare is always a bad idea, but we do think that this is good advice from the EU.

'Consider the long-term, or even everlasting (up to 50 years in Spain) effect of committing to a timeshare. Think carefully whether you will still want/be able to use it in some 10 or 20 years. Will your children, who may inherit your timeshare and be obliged to keep up the maintenance payments, want to use it?'

If you have a doubt about the legality of a timeshare contract, then your nearest European Consumer Centre is a good place to start. The ECC also published this excellent summary of your rights.

Selling or cancelling a timeshare contract

Spanish law changed on January 4, 1999, but most timeshare companies didn't update their contracts or selling system for years. They kept on selling timeshare in perpetuity, offering floating weeks and taking deposits within the cooling off period. 

The Spanish Supreme Court has now ruled that all these are reasons to annual a timeshare contract.

If your timeshare contract is illegal (it is "in perpetuity", contains a floating week, or if you paid a deposit within 14 days), you can go to court and get it annulled. 

Read this article to find out exactly how to go about getting your timeshare contract cancelled and your money back. 

Or, get in touch with the one company that is winning cases every week and actually get the timeshare companies to give back the money. You'll know with 24-hours whether you have a case.

Published in Timeshare Law

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  • How To Choose A Legal Gran Canaria Airport Transfer
    How To Choose A Legal Gran Canaria Airport Transfer

    Gran Canaria's hotels have to be licensed and offer a quality level of service as well as having insurance and complying with fire regulations. The same goes for the boats that take people out to watch dolphins, the companies offering jeep safaris, and even the holiday let apartments. 

    However, not everybody in Gran Canaria follows the rules. For example, there is a significant industry running illegal and uninsured transfers between Gran Canaria airport and the island's resorts. These cars, driven by locals and foreign-residents, are just private vehicles and the drivers are unregulated and uninsured. They don't pay tax and there is no way to hold them responsible if something goes wrong. 

     At Gran Canaria Info we believe that all people and all companies offering services to tourists should legal and above board.

    So, how do you know that your airport transfer service is legal and registered with the Gran Canaria authorities?

     Using legal Gran Canaria airport transfers

    It is quite easy to know if your airport transfer service is operating in a legal way because all registered transfers have the following...

     A blue license plate: Taxis and other public service vehicles in Gran Canaria all have blue plates.

    A VTC sticker in the window: This stands for Vehículo de Transporte con Conductor, the official designation for licensed transfer drivers ans chauffeurs.

    An SP sticker on the car: This indicates that the car offer a Servicio Publico or public service and is therefore allowed to pick up and transfer members of the public. 

    Parked in the transport zone: Official airport transfer vehicles don't park in the public car park of the airport. Instead they have their own parking zone right by the arrivals gates at the airport (next to the taxis and package tour buses). Your transfer driver therefore should not have to pay a parking fee before leaving the aiport. 

    How to spot an unlicensed transfer service

    Unlicensed drivers get away with offerring their service because they claim that they are just members of the public picking up a friend. They are allowed to stand at arrivals with a sign (just like any member of the public can).

    However, they also have to park their car in the public car park and will walk you there with your luggage, stopping to pay the parking fee at the meter. A licensed transfer driver does not need to do this because they have their own parking zone right by arrivals.

    Some unlicensed drivers don't even wait at the arrival gate because the official drivers recognise them and get annoyed. Instead they have to stand further away (often by the Spar supermarket or the car rental desks). 

    When an unlicensed driver drops you at the airport they will not want to be paid in a public area because this proves that they are charging rather than "transporting a friend" for free. 

    An unlicensed car will not have a blue license plate, or a SP or VTC sticker, and will often look like a private car (because it is a private car). 

    What's the problem with unlicensed airport transfers?

    Some people use unlicensed cars because they are the cheapest option and don't realise that they are unlicensed. 

    There are several problems with unlicensed services. The most obvious is that they are uninsured so if something goes wrong or there is an accident, you are not protected. The price that unlicensed drivers offer is only low because they cut corners (hopefully not literally). You have no way of even knowing if your unlicensed driver has a Spanish driving license, insurance and a good driving record. Licensed drivers are vetted regularly and must be fully insured and licensed to work.

    Another problem is that unlicensed transfers undermine the legitimate transfer drivers and businesses in Gran Canaria. Local drivers make a living from transfers and offer a legal, regulated service with minimum standards. Every time an unlicensed service undercuts them, it is effectively stealing from local people and the island economy.

    We believe that everybody in Gran Canaria deserves better!

    Gran Canaria Airport Transfer Services

    To find out more about the Gran Canaria airport transfer, see our Gran Canaria airport transfer article which explains the three different models; man/woman from pub with car, online transfer websites, and local transfer services.

    Or you can book a legitimate Gran Canaria airport transfer at a great price right here. Our service uses local drivers and supprts the island economy because all the money you spend stays in Gran Canaria.

    Alex Says: Using our service also helps the Gran Canaria Info team to keep providing quality local information here and in our Facebook Group

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